FAQ

 What is Winny Flower?

• Winny Flower is a premium brand specializing in luxury silk flower arrangements and gift boxes. We offer meticulously crafted floral creations made from high-quality silk materials, designed to elevate any occasion with timeless beauty.

Are Winny Flower's products real flowers?

• No, Winny Flower's products are not real flowers. We specialize in premium silk flower arrangements that closely mimic the appearance and texture of real flowers. Our silk flowers offer the advantage of lasting durability and beauty without the need for watering or special care.

How long do Winny Flower's silk flowers last?

• Our silk flowers are designed to last for years with proper care. Unlike real flowers, which wilt and fade over time, our silk flowers retain their vibrant colors and lifelike appearance indefinitely. With minimal maintenance, you can enjoy the beauty of Winny Flower's silk arrangements for years to come.

Can I customize my order with Winny Flower?

• Yes, we offer customization options for many of our products. Whether you're looking to create a personalized gift box or tailor a floral arrangement to match your specific preferences, our team is here to accommodate your needs. Contact us to discuss your customization options.

Do you offer international shipping?

• Yes, we offer international shipping to select destinations worldwide. Please note that shipping times and costs may vary depending on your location. Contact our customer service team for more information on international shipping options and rates.

How do I care for my Winny Flower silk arrangements?

• Our silk arrangements require minimal maintenance to keep them looking their best. Simply dust them occasionally with a soft brush or cloth to remove any surface debris. Avoid placing silk flowers in direct sunlight or exposing them to excessive moisture, as this can cause fading or damage.

What occasions are Winny Flower's products suitable for?

• Winny Flower's products are perfect for a wide range of occasions, including weddings, anniversaries, birthdays, holidays, corporate events, and more. Whether you're celebrating a special milestone or simply want to brighten someone's day, our silk flower arrangements and gift boxes are sure to make a lasting impression.

Can I return or exchange my purchase from Winny Flower?

• We want you to be completely satisfied with your purchase from Winny Flower. If for any reason you are not happy with your order, please contact our customer service team within [number] days of receipt to arrange for a return or exchange. Please note that certain conditions may apply.